This Way ONward Sales Associate

This Way ONward Sales Associate focuses on locate merchandise efficiently using various methods.

What the role involves

• Locate merchandise efficiently using various methods.
• Answer questions quickly and accurately.
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni channel offerings to deliver a frictionless customer experience.
• Check out, back of house, processes as required.

Candidate fit

• Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners.
• Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

Additional role context

• In this role, you will engage and connect with our customers by providing excellent customer service.
• Be an expert in product and use this expertise to educate, inform, inspire and outfit the customer.
• Offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.