Technical Support Representative

This Technical Support Representative opportunity is built around and resolve technical issues using diagnostic tools and procedures. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

How the role is set up

Minimum 2 years of experience in a technical support or clinical/medical device support role. Join a team where your technical expertise and customer support skills make a real impact while working from the comfort of your home.

Customer support involved

And resolve technical issues using diagnostic tools and procedures. Empathetic, solution-focused customer support. Document customer interactions in electronic systems.

Customer service skills

• Must reside in: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, or Saskatchewan.
• Dedicated, distraction-free workspace required.
• Hardwired high-speed internet connection required (Wi-Fi not permitted).

Job details

• Home contract opportunity.
• With potential for extension based on performance and business needs.
• As a Technical Support Representative, you will provide.
• First-level technical support and customer service for client products.