Stage Experience and Services Manager

Stage Experience and Services Manager focuses on with a strong emphasis on coaching and development, you will inspire and guide your teams to deliver exceptional client service and exceed company goals.

What the role involves

• With a strong emphasis on coaching and development, you will inspire and guide your teams to deliver exceptional client service and exceed company goals.
• Additionally, you will drive client engagement by innovating and executing in-store events and classes.
• Manage tester and supply levels. Execute visual merchandising updates.
• Ensure timely replenishment when new inventory is added.

Skills and requirements

• Lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.
• What youll be doing as a Client Experience & Beauty Services Manager at Sephora.
• Embracing Innovation.Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-s.
• You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.

Confirmed role details

• Bonus points if you have a passion or background in make-up artistry or skincare services.

Candidate fit

• Visual Merchandising.Assist the Operations team by ensuring merchandising concepts and sales floor visuals align with company standards. Maintain a clean, organized sales floor.

Additional role context

• At Sephora Canada, were passionate about finding and sharing beauty in the world.
• We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.
• This role reports to the Store Director and collaborates closely with the Store Operations and Talent Manager.