Senior Debt Counsellor

The Senior Debt Counsellor position centres on communicate with customers regarding outstanding accounts. It would suit someone who can bring are you a motivated and experienced Collections professional looking to take the next step in your career? to the role.

Why this role may suit you

In this role, you will play a crucial part in ensuring timely billing payments from our valued customers. Take advantage of our flexiable work-from-home options, provided you meet our internet and security requirements.

What you would be doing

Communicate with customers regarding outstanding accounts. Accurately receive and apply payments to customer accounts. Provide guidance and follow-up support to customers on overdue balances.

The working style that fits

Are you a motivated and experienced Collections professional looking to take the next step in your career?

What you need

• Proven experience in billing, collections, or customer service.
• Strong relationship-building skills and the ability to connect with clients effectively.
• Excellent written and verbal communication skills.