Senior Client Services IT Technician

Senior Client Services IT Technician focuses on we are seeking a senior client services it technician to deliver exceptional technical support across client environments.

What the role involves

• We are seeking a Senior Client Services IT Technician to deliver exceptional technical support across client environments.
• Acting as the primary point of contact for user support (in-person, phone, and remote).
• Diagnosing and resolving hardware, software, and network issues.
• Performing system maintenance, installations, and optimizations.
• Troubleshooting LAN/WAN connectivity and third-party systems.
• Following up with users to ensure successful issue resolution and satisfaction.

Skills and requirements

• Relevant technical, electrical, mechanical, maintenance, gas, plumbing, or engineering experience may be required.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving

Additional role context

• This hands-on role focuses on troubleshooting complex issues, maintaining systems, and ensuring seamless IT operations while providing a high level of customer service.