Représentant(e) bilingue du service à la clientèle – Technique

Représentant(e) bilingue du service à la clientèle - Technique focuses on 1+ years of customer service experience, preferably in a contact centre environment.

Skills and requirements

• 1+ years of customer service experience, preferably in a contact centre environment.
• Experience with computer functionality, software and hardware (routers, modems, etc.).
• Flexibility and ability to work rotating shifts, including evenings, overnight and weekends is required.

Confirmed role details

• As part of the technical Customer Experience (CEx) team, you will provide Customer Service Excellence to Moneris merchants.
• Provide detailed technical POS troubleshooting.
• You meet overall customer service targets set by the department, offering additional advice up to and including cross-sell products and services.
• With formal onboarding and clear growth pathways, this opportunity is well suited to someone motivated to build expertise in customer experience and payments services.

Additional role context

• Échelle salariale: Le salaire de base prévu pour ce poste se situe entre 36,000 $ et 45,000 $.
• La formation rémunérée débutera le 15 juin 2026.