Ops Agent Admin

As a Ops Agent Admin, the work centres on supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employ. It would suit someone who can bring clear communication, patience, and reliable follow-through to the role.

Role overview

Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employ. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

What helps in this service role

careful practical judgement.

Customer service skills

• High school diploma/educational equivalent with secretarial courses or business college training preferred.
• Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.
• Standard level MS Excel, Word.

Job details

• Additional detail: Training or development support may be provided.