Office Administrator

This Office Administrator role is focused on act as first point of contact for clients via telephone, counter service and ring-back system. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Known job details

• Pay: £12.75 per hour
• Contract: Temporary
• Temporary – ongoing.
• Locations: Lisburn.
• This is a key administrative role providing a single point of contact for clients across HSCNI, helping to ensure the effective delivery of equipment and continence services in the.
• Involves regular liaison with healthcare professionals, suppliers, drivers, and members of the public, ensuring a high standard of customer service at all times.

Likely focus of the role

• Act as first point of contact for clients via telephone, counter service and ring-back system.
• Maintaining accurate requisitions and records across electronic systems.
• Coordinating equipment and continence product deliveries and collections.

Requirements mentioned

• Minimum of 12 months’ relevant experience in a customer service, purchasing, procurement or logistics environment.
• Experience using patient administration systems and/or order processing systems.
• At least one year’s experience using Microsoft Office, including Word, Excel and Outlook (or similar).