MS Engineer 3rd Level»

MS Engineer 3rd Level» focuses on ms engineer 3rd level technical support - montreal.

What the role involves

• MS Engineer 3rd Level Technical Support - Montreal.
• Providing 3rd level support to resolve problems on internal and customer systems, including on-call support.
• Act as the primary customer contact for all production customer systems.
• Installation, mounting, and network connection of customer & internal hardware.
• Work on system O/S and application installation & configuration.
• Design of networking systems, security, connectivity.

Skills and requirements

• Strong experience in data centers and current certifications are essential to be successful in the Operations team.
• Bilingual English/French Communication skills.
• Certifications in Microsoft: such as MCSE, MCDBA (2000/2003).
• Networking and server technologies, CCNA is an asset.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving