IT Support Specialist

The IT Support Specialist position centres on handling tasks ranging from technology deployment and rollout, to break/fix, risk mitigation, and user support. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Likely focus of the role

• Handling tasks ranging from technology deployment and rollout, to break/fix, risk mitigation, and user support.
• Build, support, test, or improve systems according to the role and technology stack.
• Work as part of a team providing ongoing IT and technical support to professional businesses in Ottawa.

Requirements mentioned

• Strong technical communication skills with the ability to work with all types of users.
• Experience in networking fundamentals - TCP/IP, DNS, SMTP, Microsoft Active Directory experience.
• Experience in building and troubleshooting computers and network devices.