Field Service Engineer

Field Service Engineer focuses on support, and conducting training onsite.

What the role involves

• Support, and conducting training Onsite.
• Positively influences customer satisfaction through the installation.
• Uses enhanced troubleshooting skills to resolve customer issues.
• Works per the Service Manager's schedule and must be available to be on-call and respond to customer emergencies.
• Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available.
• Provide timely, detailed, and accurate reports on service work performed and expenses.

Skills and requirements

• Relevant technical, electrical, mechanical, maintenance, gas, plumbing, or engineering experience may be required.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving