Desktop/Field Support Technician

Desktop/Field Support Technician focuses on inspect, maintain, repair, install, design, or improve technical systems according to the role.

What the role involves

• Inspect, maintain, repair, install, design, or improve technical systems according to the role.
• Diagnose issues, complete checks, and keep records or handovers accurate.

Skills and requirements

• Install software on Windows and Apple laptops/desktops, including IMAC (installations, moves, additions, and changes) and Remote support.
• Warranty and Out-of-warranty repair and replacement.
• Audio and Video Support, including Health Checks.
• Coordinate with external vendors for dispatch support.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving