Customer Service Assistant

The Customer Service Assistant position centres on providing day-to-day support for customer service activities and routine service requests. It would suit someone who can bring reliable transportation to and from the workplace, if required to the role.

Likely focus of the role

• Provide day-to-day support for customer service activities and routine service requests.
• Update customer information in internal systems and records.
• Help track service issues, follow-up items, and customer communication.

Requirements mentioned

• Strong time management and ability to stay organized throughout the day.
• Strong communication skills and professional customer-facing manner.