Customer service agent

Customer service agent focuses on handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

What the role involves

• Handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Skills and requirements

• Education: No degree, certificate or diploma.
• Experience: 1 year to less than 2 years.

Confirmed role details

• Disability benefits.
• Health care plan.
• Paramedical services coverage.
• Group insurance benefits.

Candidate fit

• It would suit someone who can bring clear communication, reliability, and practical judgement to the role.

Additional role context

• This Customer service agent opportunity is built around answer written and oral inquiries.
• Perform general office duties.