Customer Service Advisor

As a Customer Service Advisor, the work centres on handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role. It would suit someone who can bring warm, steady communication with children and families to the role.

Role overview

Start Date: 6th July 2026. Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or el.

Customer support involved

Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

Customer service skills

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Job details

• Why this job matters.
• Are you someone who likes solving problems?
• Maybe you like gaming or tinkering with technology?
• If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.