Customer Service Advisor

Customer Service Advisor focuses on provide outstanding customer service and help the organisation to achieve its goals.

What the role involves

• Provide outstanding customer service and help the organisation to achieve its goals.
• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times.
• Provide them with accurate information, allowing them to make informed decisions on financial products and services.
• Hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.
• Maintaining relationships with colleagues in your department to support customers.
• Maintain an awareness of the wider aims of the business.

Skills and requirements

• Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 ye.
• GP’s, Mental Health Support, Financial Advice, Legal Advice.
• Critical Illness – up to £10,000.
• Refer-A-Friend earns up to £1,200 for you.

Confirmed role details

• Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money?
• £27,976.00 annual salary.
• Full Time - 40hrs per week - hours worked between the hours of 07:00 and 23:00.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Additional role context

• Start date: Various start dates from June 2026.

Known job details

• Pay: £27,976