Customer Service Advisor

Customer Service Advisor focuses on we understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss i.

What the role involves

• We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss i.
• Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Confirmed role details

• Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.

Candidate fit

• We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Additional role context

• Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme.
• Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you.
• At EE, we’re harnessing the power of technology to bring people together and change their lives for the better.

Known job details

• Pay: £26,116