Customer Service Advisor

Customer Service Advisor focuses on as a customer service administrator, you'll be key in supporting daily operations by providing excellent customer service support to one of northern ireland's leading banks.

What the role involves

• As a Customer Service Administrator, you'll be key in supporting daily operations by providing excellent customer service support to one of Northern Ireland's leading banks.
• Managing incoming customers via phone, email and other sources with efficiency and professionalism.
• Accurately inputting and processing data across internal systems.
• Supporting administrative tasks, including maintaining up-to-date records, document preparation and basic system maintenance.
• If you have a passion for customer service and are searching for your next role to grow your career while working in a supportive team environment.

Skills and requirements

• Strong IT skills and confidentin using bespoke systems.
• Previous experience in an administrative or customer service role.
• High level of accuracy and attention to detail.
• A positive attitude and willingness to learn.

Confirmed role details

• This opportunity is an excellent entry-level opportunity into an established financial institution on a full-time, temporary, ongoing basis.
• Hybrid working will be available after training, alongside a supportive training programme being provided.
• Free parking and a fully equipped canteen are available Onsite.

Candidate fit

• Clear communication, patience, accurate records, and reliable follow-through.