Customer Rep-Station

Customer Rep-Station focuses on to provide accurate information and assistance to customers requiring direct customer interface.

What the role involves

• To provide accurate information and assistance to customers requiring direct customer interface.

Skills and requirements

• Knowledge of Canadian Customs regulations preferred.
• Knowledge of FedEx Express and Ground products and services preferred.
• Ability to successfully complete all basic and recurrency training.
• Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Additional role context

• Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment.