Costa Supervisor Plus

This Costa Supervisor Plus opportunity with Butlin’s is our culture is built around ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling. It would suit someone who can bring ensure every guest receives a friendly, engaging welcome to the role.

Where the work sits

Ensuring all stock/ proposition is available for guests. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset.

How the role works day to day

Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling. For other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Develop the team to ensure departmental plans are met.

What helps in this setting

Ensure every guest receives a friendly, engaging welcome.

Practical details

• Additional detail: Training or development support may be provided.

What needs to be in place

• Support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions.
• Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines.
• Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives.

Job details

• Benefits mentioned: Training