Contact Centre Agent

This Contact Centre Agent role is focused on handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role. It would suit someone who can bring warm, steady communication with children and families to the role.

Known job details

• Contract: Full-time
• Why this job matters.
• If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you.
• Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence.
• If so, you have transferrable skills to succeed in a sales advisor role with EE.

Likely focus of the role

• Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

Requirements mentioned

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.