Client Advisor Contact Centre

The Client Advisor Contact Centre position centres on consistently deliver luxury outstanding service to resolve client issues effectively and with empathy. It would suit someone who can bring clear communication, reliability, and practical judgement to the role.

Who the work supports

Means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate sustainability. We are proud to be a part of an organization that cherishes its rich heritage, while embracing relentless change for the better.

Customer support involved

Consistently deliver luxury outstanding service to resolve client issues effectively and with empathy. Escalate issues diligently to ensure prompt and client-centric resolution. Demonstrate and share with clients brand awareness, storytelling, and product knowledge to drive conversion and satisfaction.

Customer service skills

• Get to know the clients and make a personal connection, collect relevant information that will support longer-term relationship building.
• Initiate proactive, elevated, and relevant product recommendations for the client.
• We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and.

Job details

• Shift pattern: Nights.
• Additional detail: Commission.