Canada Post Representative

This Canada Post Representative opportunity is built around every day, thousands of NQX representatives deliver solutions. It would suit someone who can bring clear communication, reliability, and practical judgement to the role.

Known job details

• Contract: Full-time
• Shift: Weekends
• Shift pattern: Weekends.

Likely focus of the role

• Every day, thousands of NQX representatives deliver solutions.
• Provide first-class customer assistance via phone and chat for inquiries related to: delivery status, redirected mail, rates, and general service questions.
• Chat concurrency will ramp up as follows: 1 chat for the first 2 days, a maximum of 2 chats from days 3 to 10, and from day 11 onward, 3 chat concurrencies.

Requirements mentioned

• Bilingualism (French/English) – you will need to interact with French and English-speaking people in Canada and will need to answer calls in English between 50% to 80% of the time.
• Typing speed of 40+ WPM with accuracy.
• Available to work full-time, up to 40 hours per week: Monday to Friday, 7:00 am to 11:00 pm EST.