Call Centre Operator

Call Centre Operator focuses on handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

What the role involves

• Handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Confirmed role details

• If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you.
• Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence.
• If so, you have transferrable skills to succeed in a sales advisor role with EE.
• We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

Candidate fit

• phone confidence, patience, accurate system updates, and calm communication

Additional role context

• Start Date - 06/07/2026.