Call Centre Agent

The Call Centre Agent position in Glasgow, Scotland centres on handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role. It would suit someone who can bring warm, steady communication with children and families to the role.

Known job details

• Location: Glasgow, Scotland
• Pay: £14,260.27
• Contract: Part-time
• 20 hours Part Time Evenings.
• Why this job matters.
• If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you.

Likely focus of the role

• Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Requirements mentioned

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.