Bilingual Customer Service Representative

As a Bilingual Customer Service Representative, the work centres on handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role. It would suit someone who can bring it would suit someone who can bring careful technical judgement and practical problem-solving to the role to the role.

Known job details

• Contract: Permanent
• Work model: Hybrid
• This is a permanent position with base salary, benefits, vacation, personal days and RRSP matching.
• The base salary is 45-50k + bonus.
• The work schedule is hybrid, with 2 days per week in the North York office.

Likely focus of the role

• Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

Requirements mentioned

• Be responsible for addressing complex inquiries and ensuring a seamless user experience across multiple communication channels.
• Fluency in English and French required.
• Fluently Bilingual:Excellent written and verbal communication skills in both English and French.