Bilingual Customer Service Rep (French and English)

focuses on co-ordinating with other departments/terminals to ensure customers' requirements are being met.

What the role involves

• Co-ordinating with other departments/terminals to ensure customers' requirements are being met.
• All training and equipment will be provided, however candidates must provide their own internet.

Skills and requirements

• Must be bilingual (Able to speak and write fluently in both English and French).
• Professional writing & phone skills.
• Ability to problem solve.
• Ability to work as a team & individually.

Confirmed role details

• This is a remote position reporting to the Head Office in Gore Bay.

Candidate fit

• Clear communication, patience, accurate records, and reliable follow-through.

Additional role context

• Candidates can work from home.
• Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests, etc.).
• Scheduling & confirming pick up's.