Administration Officer

Administration Officer focuses on answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service.

What the role involves

• Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service.
• Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised environment.
• Excellent verbal and written communication skills.
• Ability to build rapport with colleagues and customers.

Skills and requirements

• 5 GCSE’S C and Above (Including Maths and English).

Confirmed role details

• Jubilee House, 111 Ballykelly Road, Ballykelly, BT49 9HP.
• Start Date: 8th June 2026.
• Expected Duration: 4th October 2026 with possibility of extension.
• The contracted hours are 8am - 8pm Monday – Friday and every 4th Saturday on a rota basis.

Additional role context

• Ability to work accurately within set deadlines and to acheive targets.