Accounts Payable Analyst

Accounts Payable Analyst focuses on provide first-level support for payment inquiries from bank employees in english, french, and spanish, managing support tickets and ensuring timely resolution.

What the role involves

• Provide first-level support for payment inquiries from bank employees in English, French, and Spanish, managing support tickets and ensuring timely resolution.
• Conduct initial triage of inquiries and assign them to the appropriate team based on issue complexity and severity.
• Collaborate with internal teams and payment departments to ensure efficient problem-solving and communication between business partners.
• Monitoring and redistribute operational reports to payment teams, ensuring accurate tracking of key metrics.
• Analysing operational KPIs and insight reports, contributing to data-driven decision-making.
• Update operating procedures to streamline processes and reduce support volume.

Skills and requirements

• 2-4 years financial and/or accounting experience required.
• Previous expertise with computer applications, such as Microsoft Word, Excel and PowerPoint, and any other related accounting software.
• Ability to apply accounting and mathematical principles to work as needed.
• Knowledge of procedures and regulations as related to accounting.

Confirmed role details

• Our client, a Top 5 Bank in Canada is looking to hire an Accounts Payable Analyst to their team for an initial 10 months of contract with a possibility of extension/conversion.
• This role is currently hybrid, 3 days a week in office in Toronto.