Account Manager

Account Manager focuses on through a combination of inbound and outbound contact strategies, maximize each sale that originate from walk-in clients, our website, business partners, marketing campaigns, email.

What the role involves

• Through a combination of inbound and outbound contact strategies, maximize each sale that originate from walk-in clients, our website, business partners, marketing campaigns, email.
• Effectively qualify, conduct needs analysis, and follow-up with prospects to ensure they purchase products and services that meet their needs.
• Field and respond to incoming calls and other inquiries.
• Cold-calling contractors and related lead generation.
• Attain and exceed direct and cross-sell sales goals.

Skills and requirements

• Your job is to provide a world class customer experience and your ultimate goal is to create lasting customer relationships.
• Ability to prospect, qualify and close sales.
• Minimum of 2 to 3 years of B2B sales experience required.
• Experience dealing with contractors a definite asset.

Candidate fit

• relationship management, commercial awareness, communication, and organised follow-through

Additional role context

• The Inside Sales Representative is often the first impression and introduction to Herman’s Building Centres.