Account Coordinator

Account Coordinator focuses on our client is seeking a fuel account coordinator to support the sales team in managing client accounts, administration, and retention of fuel and tank rental customers across multi.

What the role involves

• Our client is seeking a Fuel Account Coordinator to support the sales team in managing client accounts, administration, and retention of fuel and tank rental customers across multi.
• Supporting client retention efforts by identifying recurring concerns and working with operations to implement timely solutions.
• Monitor client performance, engagement, and retention metrics to support reporting and decision-making.
• Managing CRM (HubSpot) data accurately, including sales stages, follow-ups, opportunity tracking, and pipeline updates.
• Preparing weekly and monthly reports on sales activity, pipeline health, and account status while flagging stalled opportunities for follow-up.
• Supporting client education by providing guidance on fuel programs, tank solutions, pricing structures, and application processes.

Skills and requirements

• 3-5 years of experience in administration, customer service, or a related support role, preferably within energy, logistics, or industrial sectors.
• Experience using CRM systems (HubSpot or similar) with strong data accuracy and pipeline management skills.

Confirmed role details

• Coordinate with operations, logistics, and billing teams to ensure smooth service delivery, including scheduling, installations, and contract execution.

Candidate fit

• Maintaining regular communication with fuel and tank rental clients to ensure satisfaction, service alignment, and strong long-term relationships.
• Assisting with general administrative support such as emails, appointment scheduling, reporting, and client communication for the Business Development Manager.
• Strong interpersonal and communication skills with a professional, client-focused approach.

Additional role context

• Ability to work collaboratively with internal teams while managing client-facing responsibilities.